Vulnerable Tenants

Prioritise resources for tenants that need help the most.

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Social Housing
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Shaping Services Through Technology

Supporting vulnerable tenants can be a challenge when resources are stretched. Having insights and data available to trigger alerts to notify of risks helps prioritise available resources and support tenants on a wider scale.

This may be particularly helpful for:

  • Hard to contact residents
  • Accelerating repairs for people with particular health or vulnerability issues 
  • Monitoring home health 
  • Providing aids or home adaptations
  • Isolation of vulnerable tenants 
  • Insights to offer financial support to those who need it




  • Damp and Mould
  • Retrofitting
  • Property Maintenance
  • Fuel Poverty
  • Tenant Wellbeing
  • Vulnerable Tenants
  • Sustainability

Identify the environmental conditions that lead to mould infestations.


Prioritise properties for retrofitting and provide evidence of success of works.


Indicate and schedule when property maintenance works need to be carried out.


Indicate if a property is of risk fuel poverty to help tenants faster.


Proactively help tenants.

Prioritise resources for tenants that need help the most.

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Help organisations monitor and reach their carbon goals.

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Improve Communication Between Staff and Residents

CDL Smart Digital Solutions can help social housing landlords ensure the equality of the customer experience for all residents and that noone is disadvantaged as a result of their vulnerability.

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  • Real-Time Updates
  • Graphs and Charts to Display the Data
  • Key Performance Indicators
  • Notifications and Alerts
  • Accessible from Any Desktop or Mobile Device
  • Secure, Scalable, and Resilient Platform

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