Major & Complex Claims Project Manager

North East & West Midlands

United Kingdom Major & Complex Claims Project Manager

Are you up for a challenge?

Permanent - Full time

In the event of a commercial or complex loss, everyone involved needs reassurance that the project will be robustly managed, that Business interruption will be minimized and that the affected business will return to operation in the shortest time possible. Thankfully, our Major & Complex Claims team is best placed to recommend the most effective course of action, using leading edge techniques to restore both the property and its contents.

Our Major & Complex Claims team is dedicated to managing major, complex, commercial and high net worth losses. Specifically recruited for their industry experience in managing multiple types of complex losses, the team are fully trained in fire and water damage restoration and are ready 24/7, 365 days per year to respond

On a day to day basis our Project Managers are responsible for acquiring information from customers and policyholders to enable the correct level of resources and time allocated to projects, understand and develop workflow processes, provide mitigation advice whilst pursuing sales leads and ensuring everything is properly recorded. 

We will consider people from a variety of backgrounds and welcome people who see customer service as part of their DNA. For this position, we are looking for people who might have:

  • Project Management experience
  • People leadership and development skills
  • Contents restoration or property decontamintation 
  • Business development 

Our core values of Integrity, Excellence and Empathy serve as a guide to our people in their everyday interactions with customers, colleagues, partners and other stakeholders.


  • Competitive salary
  • 25 days holiday
  • Annual bonus scheme
  • Employer pension contribution
  • Seasonal flu jabs
  • Employee Assistance Programme
  • Wide range of development and training

…. in addition to a range of other benefits. Do you feel you meet the criteria for the position of MCC Project Manager? If so, we encourage you to apply today! Please write or email with a CV and covering letter detailing your skills and experience to


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