Free access to our Primo+ subscription service, for money can’t buy reassurance

Something to better protect your business right now

We have been a critical part of the insurance supply chain for over 60 years, and today are a global leader in property damage prevention and mitigation. That means we know a thing or two about resilience and supporting customers.

In the past few months, we have been developing a dedicated proposition for brokers, one that not just helps you retain clients but grow them. It’s called Broker Parallel by Polygon. The outbreak of COVID-19 has of course put our full launch plans on hold, but we still want to demonstrate our commitment to the broker market.

That’s why we are offering our broker clients, for 12 weeks from first contact and until 30th June 2020, free access to our subscription service Primo+, a 24/7/365 solution for reporting claims and receiving immediate expert advice on fire and water mitigation. That means you, and therefore your clients, benefit immediately, in lots of ways…

Broker Parallel brochure - Half Circle

Technical support

Following a loss, we are on hand for telephone support regarding mitigation steps. Upon receipt of visuals of the damage, we can accurately cost the project and quickly arrive on site with the right resources in terms of people and equipment

Another reason to stay in touch and stay with the policy

We know communication with clients is critical at times like this. We also know many clients would like to mothball their policies for the duration of the crisis. Our offer provides a great catalyst for conversation and provides another value-add to your service.

Business protection

COVID19 is placing huge stress on businesses. Our mitigation services immediately stop secondary damage occurring and help return equipment and property to a pre-incident condition, in the fastest possible period, minimising business interruption.

Parallel assets for web - Telescope


With Primo+, our experts are just a call away. And with the capacity and resources of a global leader, we can respond with the right combination of people, knowledge and technology to get the job done.

Broker Parallel by Polygon. For unparalleled times.

Contact us today to find out more about how we can better protect your business and better protect your clients’ business too.  You can email or speak directly to Camilla Gentile, Business Development Support Manager on 01480 442 3 01 or email

For more information about our Primo+ services please click here.

Contact us today to find out more about how we can better protect your business and better protect your clients’ business too. 

01480 442 3 01