How does it work?
On sign up of your Primo+ account you will be given your contract, your personal account number, helpline details and information for your teams so they know who to contact in an emergency.
We will arrange a complete survey of your critical building, with full 3D scan and a review of your Business Continuity Plan.
When you call the Primo+ helpline, your details with already be stored with us so we can fast track you to a expert project manager who will arrange to be on site in as little as 4 hours.
The Project Manager will organise the deployment of a Primo+ damage management team, who will arrive at the disaster location ready to complete the damage assessment report and to start the mitigation works required.
Your expert team will immediately assess the incident and where necessary will immediately get to work to control any secondary damage.
Receive regular updates from the damage management team to keep you informed of progress and ensure that you meet your Business Continuity Planning objectives.
Post incident consultation
One of our senior team spend time with you review the incident, giving 2 way feedback and discuss how you can avoid anything similar happening in the future.