The process
Emergency response
Rapid collection and secure transport of affected artifacts to prevent further deterioration.
Assessment & prioritisation
Detailed evaluation of condition, material type, and required restoration approach.
Stabilisation
Immediate steps to halt ongoing damage caused by water, soot, mould, or other contaminants.
Specialist cleaning & restoration
Careful cleaning, odour removal, and repair adapted to the unique material of each artifact.
Return & preservation guidance
Restored artifacts are safely returned with recommendations for long-term preservation.

