Learn the Truth Behind Document Recovery Myths

How savvy are you about document recovery? For example, did you know that laying documents in the sun to dry can actually cause more damage in the end? Joe Perko, director of field services at Polygon, debunks many of the myths surrounding document restoration in an article for Claims magazine this week.

The article highlights common beliefs and misconceptions about recovering damaged business documents, such as whether vacuum freeze drying is the best method for reclaiming water-damaged documents and whether on-site document restoration is possible. Drawing on more than a decade of experience in the document restoration industry, Perko separates fact from fiction and offers a realistic picture of what can be done in the wake of a disaster.

Some key facts from the article:

• 48 hours is the magic number when it comes to minimizing mold growth or smoke damage. Documents treated within 48 hours of exposure to water or fire will achieve the best results in recovery.
• Contrary to what many people believe, film-based documents, such as X-rays, and documents that have been damaged by sewer water or gray water can all be recovered.
• A document recovery firm’s ability to provide access to crucial documents during the restoration process should be a major factor when deciding which company a business will turn to for help.
• Planning ahead for document recovery is the best way to ensure maximum results in the event of a disaster.

“Every business should have an emergency preparedness plan and document recovery should be an element of it, including sufficient valuable papers coverage and contact information for document recovery firms,” Perko concludes. “Time is of the essence during calamitous situations and advance preparation will go a long way in ensuring that damage to critical documents is minimized and business continuity and client service are maximized.”

Read the full article: Damaged Document Recovery: Separating Fact from Fiction