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This Privacy Policy governs the manner in which Polygon collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.polygongroup.com website ("Site").
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number and other information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. In each case, the purpose of this collection will be clearly stated.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site, for statistical and site optimization purposes. Non-personal identification information may include the browser name, the type of device and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User may choose to set their web browser to refuse cookies, or to alert when cookies are being sent. For detailed information about cookies utilized on the Site, please study the cookie information given in connection with access to the Site.
How we use collected information
Polygon may collect and use Users personal information for the following purposes:
- To run and operate our Site
We may need your information to display content on the Site correctly.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use your email address and other contact information you submit to respond to inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Electronic newsletters
If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.https://www.hotjar.com/legal/policies/privacy
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.https://www.hotjar.com/legal/compliance/opt-out
Changes to this privacy policy
Polygon has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@polygongroup.com
This document was last updated on May 3rd 2018
Emergency Support
1-800-422-6379Send an email
us_info@polygongroup.com24/7 Hotline
Urgent equipment and operational support
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Documents and contents damage
24/7 Emergency:
United States: 1-800-422-6379
Canada: 1-888-702-4782
Polygon US Headquarters
15 Sharpner’s Pond Road, Building F North Andover, MA 01845
Phone: 1-800-422-6379
See all our US locations here: Polygon US office locations
For global support, please contact one of our offices listed here: Our Global offices - Polygon Group