Document Recovery Solutions

Polygon uses state-of-the-art vacuum freeze-drying chambers that use negative pressure to create the most effective drying solution for certain materials and projects. Polygon has also perfected the use of a desiccant air dry distribution system. This energy-saving technology system allows Polygon to provide customers with real-time access to documents as they complete reprocessing – a major advantage when trying to maintain the activities of a company or organization during a disaster.

Document Recovery Solutions

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Our Document Restoration Services

Vacuum Freeze Drying

The vacuum freeze-drying process is the most efficient and effective method for the drying of wet papers and other documents. Using this method, Polygon technicians can restore water-damaged materials quickly and effectively, reducing back processing time by 20 to 30 percent. During this process, the materials are placed in an airtight chamber into which negative vacuum pressure is induced. As a result, the documents go from the frozen state to being dry without ever becoming re-liquefied. This method is especially beneficial in cases where documents may warp or distort.

Desiccant Air Drying

In this process, the frozen documents are removed from the packing cases and placed on racks and shelves. Applying desiccant dehumidification, the room atmosphere is maintained at about 68ºF and 12% humidity. Desiccant dehumidifiers use the changing vapor pressures to dry air continuously in a repeating cycle. In so doing, the dry air created in the room removes the moisture from the documents. Depending on the amount of moisture and documents being dried, the process can take from one to seven days to complete.

Cleaning and Sterilization

Cleaning removes any dirt, grime, or fungi spores. Polygon’s trained staff clean each document using materials such as sponges and scrub pads while avoiding the use of liquid solutions that would reactivate the moisture in the materials. In cases with mold spores, individuals follow standard procedures for spore removal, including the use of High-Efficiency Particulate Air (HEPA) vacuum systems. If the materials have been exposed to hazardous waste or black water, they can be treated with gamma irradiation. Documents exposed to gamma irradiation will have no chemical residue and are considered sterile.

Digital Imaging
Some clients may choose to digitally image their records after or instead of restoration. Storing digital copies of important files offers many benefits and can be a safeguard to protect these records from future environmental concerns. Polygon can provide digital imaging services in a customized format specific to each set of client needs.

Benefits of Utilizing Polygon

24/7 Emergency Response
World’s largest fleet of drying and climate control equipment
Unrivaled technical engineering backed by 30 years of experience
19 company-owned offices throughout North America
2 dedicated document recovery centers
1 dedicated contents center
Energy-efficient equipment for up to 40% less operating costs

Trusted by

Code Blue: 24/7 Priority Service for Document Recovery

When disaster strikes, an immediate response is critical—especially for your documents. Losing valuable documents can bring your business to a halt, yet many companies overlook document recovery when creating a business continuity plan. In an emergency, scrambling to find help can cost you precious time. As a Code Blue® client, you’ll already have a top document restoration specialist familiar with your business to recover your documents and keep operations running. With Polygon as your recovery partner, your business will benefit from unrivaled technical engineering backed by 40 years of document restoration experience.

Industries We Serve

Polygon has more than 25 years of experience offering records restoration and mold remediation services to libraries, museums, government agencies, medical offices and other record-storing facilities. We understand the unique document recovery needs of each industry and can tailor our services to meet them, from vacuum freeze drying for rare books to real-time document access and on-site security for sensitive documents.

Document Security

Federal regulations and corporate policies related to personal information and medical records make privacy and security two incredibly important elements in the document recovery process. Reprocessing sensitive materials in light of these challenges is something Polygon takes very seriously. Our Document Recovery Center’s external and internal security features provide a safe and secure facility for private or confidential information processing. We also offer onsite services for customers with critical or sensitive documents that should not leave a work site. Our project managers discuss security needs with each customer to ensure that their specific privacy needs are met in light of their industry standards.

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Document Recovery Solutions

Document Recovery Solutions

Our Document Restoration Services