The Department of Veterans Affairs goes to great lengths to protect their patients' information and mandates extra security measures when handling their documents. Polygon was happy to assist the VA in Minneapolis when it needed help with documents and requested our team to work under the direct supervision of a VA staff member.
Polygon has the flexibility to offer several drying and restoration solutions to give our customers the project path they require for their unique situation. In this case, the documents could not be moved to an outside document facility so they had to be dried, cleaned and decontaminated on-site. Not only did this allow the degree of scrutiny and security required by the client, but the VA had immediate access to their records so their business cycle was not interrupted.