City Hall in the City of New Rochelle, NY experienced the devastation a burst pipe can bring when this very event happened during the 2010 Easter weekend. According to “Sound Shore,” city government workers tried to do the clean up on their own for a few weeks before realizing professional help was the only way to salvage their building and restore damaged, wet documents that belonged to the Development and Parks & Recreation Departments. The City of New Rochelle called in Rapid Refile help save essential documents.