Anytime a patient interacts with a member of the medical community—from visiting a physician to calling a medical office with a question to filling a prescription—the events are noted in a health record. Thanks to technological advancements, many medical records are electronic. Several clinics, however, continue to use paper-based charts, as the practice may be more convenient to the providers and their staff. A health information records manager ensures the information in physical and electronic records remains up to date and accessible, in accordance with the facility’s document retention policy and privacy standards. The specialists use their expertise to align health care information with security and safety to protect a patient’s privacy and right to confidentiality.