While there are normally grumblings that the festive season gets earlier every year, for many of us, 2020 is the year that Christmas couldn’t come soon enough.

When the phone rings at Polygon, we have to be prepared for anything. A leaking pipe in a care home, meaning residents are at risk. Loss of power in a museum, putting priceless artefacts in danger of damage. A major fire at a global HQ, causing massive disruption and business interruption.