Articles – Major & Complex Claims

How Can Businesses Strengthen Their Business Continuity Plans?

No business ever expects disaster to strike, but when it does, the speed and effectiveness of your response can mean the difference between a quick recovery and prolonged disruption. Fire, flood, and impact damage are three of the most common and costly incidents faced by businesses today. Each can bring operations to a standstill, disrupt customers and employees, and create significant financial and reputational risk.

For insurers, councils, and facility managers, the question isn’t if these events will happen, but when and how well prepared you are to deal with them.

High-Risk Scenarios

  • Fire damage can devastate buildings, destroy assets, and release harmful smoke and soot that stay long after the flames are extinguished.

  • Flooding, whether from a burst pipe or extreme weather, can compromise structural integrity, damage stock, and create conditions for mould and long-term water damage.

  • Impact damage, such as a vehicle colliding with a building, can cause sudden and unexpected structural issues, forcing facilities to shut down until repairs are completed.

The Role of Business Continuity Planning

A strong Business Continuity Plan (BCP) ensures that organisations are prepared to act decisively. Beyond simply identifying risks, a BCP provides a roadmap to restore operations with minimal downtime.

But even the best-laid plans need reliable partners to deliver when disaster strikes.

That’s where Polygon’s Primo+ service comes in.

How Primo+ Supports Swift Recovery

Primo+ is designed to be more than a call-out service; it’s a strategic partnership. When organisations enrol, their details are pre-logged into our system. This means that when an incident occurs, response is immediate, with no wasted time gathering background information.

A call to the Primo+ helpline activates priority fast-tracking to an experienced Project Manager. Our teams are then deployed to the site, assessing the damage and beginning mitigation immediately. From emergency drying and decontamination to structural repair and reinstatement, Primo+ ensures that disruption is minimised and recovery begins without delay.

Why Partner with Polygon?

  • Trusted expertise: Decades of experience managing fire, flood, and impact damage.

  • End-to-end support: From initial mitigation through to full reinstatement.

  • Scalable resource: The capacity to respond rapidly, even during high-demand periods.

  • Peace of mind: Knowing that when disaster strikes, you’re not facing it alone.

Polygon helps ensure that properties are protected, downtime is reduced, and recovery is both swift and effective.

Get in Touch

Disasters may be unpredictable, but your response doesn’t have to be. With a strong Business Continuity Plan supported by partners like Polygon and our Primo+ service, organisations can move confidently from disaster to recovery, protecting their people, their assets, and their reputation.

📞 To learn more about Primo+, contact uk_primoplus@polygongroup.com or speak directly to Lisa Hesketh, Business Development Manager, on 07484 012300.

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