Private Clients Claims

Polygon Crystal - Impeccable Client Care. Every time. Everywhere.

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Polygon has been working in the Private Clients sector for many years within both the domestic and commercial arena, delivering exceptional customer service across the UK with a fully employed and highly trained workforce. Polygon Crystal was developed with our clients in mind to offer exceptional customer care, taking Private Clients services to the next level.

Our commitment to the Private Clients sector is absolute. Polygon Crystal is deep-rooted in our long-standing restoration capabilities and further builds on the credibility we already have as the global expert in property damage control.

We understand that every claim needs to be bespoke, have total transparency and be carefully managed to mirror your brand promise to your customers. That's why we have developed a concierge service designed with you and your customers at the focal point of every claim.

 

How Does it Work?

Each claim is managed by a dedicated Personal Claims Consultant who provides a seamless, personal service from start to finish. We understand that property incidents are extremely distressing for your customers.

In an emergency, they need reassurance that their property and contents will be restored using sympathetic, effective methods with minimal disruption. Our expert technicians use the latest environmentally friendly equipment to ensure the highest standards of care.

Why Choose Polygon Crystal?

  • We appoint a dedicated claims consultant per claim - ensuring policyholders receive one point of contact throughout the claims journey 
  • Our specialist supply chain understands the needs of private clients 
  • We attend the site at a time suitable for the policyholder to reduce disruption for them 
  • Our personal claims consultants are at the heart of this process - taking full ownership for every aspect of the claims journey 24/7

Our Dedicated Team

Our Personal Claims Consultants serve as your single point of contact, taking full ownership and coordinating every party involved in a claim.

Their priority is building strong relationships and providing "nothing is too much trouble" service. In the Private Clients sector, we maintain the highest standards at every stage, ensuring the customer’s needs are heard 24/7.

For more information, please contact the Polygon Crystal team on 01480 442301

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