Case Studies

Major & Complex Claims

Trauma Claim at Major UK Hotel

Polygon was appointed by the manager of a leading hotel chain to carry out an urgent biohazard clean-up following a serious incident in the guest room at one of its locations. A hotel guest suffered a severe injury, leading to substantial blood loss that contaminated both the bedroom and bathroom areas. The contamination affected not only the building fabric but also some of the room’s furnishings, rendering the space unfit for use. Until the decontamination was completed, the hotel was unable to sell the room, resulting in potential revenue loss.

Climate and Digital Solutions

Keeping Stranraer Academy’s Hydrotherapy Pool Running

Stranraer Academy, established over 175 years ago in South West Scotland, supports nearly 1,000 pupils, including those with Severe and Complex Learning Difficulties. It's AIRD Centre offers specialist facilities such as teaching areas, a multi-sensory room, and a hydrotherapy pool, crucial for supporting the physical and mental wellbeing of both pupils and private clients.

Major & Complex Claims

Restoring Historic Church Artifacts After Fire

During the significant fire damage at All Saints Church, one of the irreplaceable specialist content items affected was a 5-foot-tall lectern, which held great importance to the Church and its congregation. While restoration works on the building structure were being carried out by Polygon’s Major and Complex Loss Teams, the lectern and several other contents were also addressed. These included brass candlesticks, a display case containing a commemoration book and diary, a prayer book altar rest, and a brass cross on a stand.

Fire Damage Restoration

Rebuilding Italica Following Office Fire Damage

Italica, based just outside Newcastle, is a business rooted in Italian heritage, importing high-quality food and drink products including pasta, cheeses, speciality meats, wines, and liqueurs. In November 2021, a fire broke out at Italica’s premises on the Chainbridge Road Industrial Estate, affecting both the ground and first-floor offices. The incident caused significant damage to the building and its contents, leaving the company unsure of the full impact and how to begin recovery.

Climate and Digital Solutions

Polygon provides the correct environmental conditions to enable water tank repair

When a water tank has a capacity of more than 4,000 cubic litres, maintaining its structural integrity is a key priority. Fail to do so and there is the potential for significant water damage and costly repairs. When looking to maintain an underground water tank of this scale at a rural site, the structural engineering contractor engaged Polygon’s specialist help to ensure very specific environmental parameters were met.

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